Privacy Policy

PRIVACY NOTICE

 In compliance with the provisions of the Federal Data Protection Law

PURPOSES OF THE TREATMENT OF YOUR PERSONAL DATA

Your personal data are processed for the following purposes:

  1. Necessary Purposes
  2. Fulfill those obligations arising from the existing legal and/or commercial relationship.
  3. To provide the contracted services.
  4. To evaluate the quality of our service.
  5. To follow up on your requests, suggestions, complaints and/or any other request or to carry out technical updates of the products and/or services you have purchased.
  6. To carry out market research.
  7. Accessory Purposes


To be contacted and send information to inform you about commercial information of our company and/or third parties, including information related to trivia, sweepstakes, promotions, contests, information about new products, services, events, changes in products and/or services, evaluation of the quality of services, information about our business partners, internal studies on consumer habits, including any marketing, advertising, statistical and commercial prospecting actions.

In case your personal data have not been collected directly or personally, you are informed that you will have a period of 5 (five) business days to, if applicable, express your refusal for the processing of your personal data in relation to the purposes that are not necessary, nor have given rise to the legal relationship with MEDISHOP.

PERSONAL DATA PROCESSED

We collect your personal data directly when you provide it to us by various means, such as when you participate in our promotions or give us information in order for us to provide you with a service or when you purchase a product or service offered by us. The personal data collected by MEDISHOP consists of: name, address, date of birth, RFC, credit and equity information, telephone and e-mail.

LIMITATION OF USE AND DISCLOSURE / EXERCISE OF ARCH RIGHTS

To limit the use or disclosure of your personal data, as well as to express your refusal for the processing of your data, revoke your consent and exercise your rights of access, rectification, cancellation or opposition, you must submit a request to our personal data protection department by sending an e-mail request to help@medishopstore.com .

Once your request has been submitted, the personal data protection department will issue a resolution within a maximum term of 30 (thirty) business days, which will be notified to you by the means of contact established in the request. 

Once the resolution is issued and in the event that the same is qualified as appropriate (partially or totally), the data protection department will have a term of 20 (twenty) working days to adopt the resolution. 

The terms indicated in the preceding paragraphs may be extended only once for equal periods, if necessary, a situation that must be notified by the means of contact established in the request. 

TRANSFER OF DATA

Your personal data, with the exception of credit and patrimonial data, may be transferred inside and outside the country, by persons other than MEDISHOP. In that sense, your information may be shared with Publishers of the items we market to fulfill those obligations arising from the existing legal and / or commercial relationship.

If you do not express your opposition to the transfer of your personal data, it will be understood that you have given your consent to do so.

MODIFICATIONS TO THE PRIVACY NOTICE

MEDISHOP reserves the right to change, modify and/or supplement this Privacy Notice at any time.

The modifications will be timely informed through: (i) visible announcements in our stores or customer service centers; (ii) our website http://medishopstore.com/ , (iii) any other oral, printed or electronic means of communication that MEDISHOP determines for such purpose, or (iv) we will send them to the last e-mail address you have provided us.

USE OF COOKIES AND WEB BEACONS

Cookies are text files that are automatically downloaded and stored in the hard disk of the user’s computer equipment when navigating in a specific Internet page, which allow the Internet server to remember some data about this user, among them, his preferences for the visualization of the pages in that server, name and password. 

On the other hand, web beacons are images inserted in an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the IP address of the user, duration of interaction time on that page and the type of browser used, among others.

We inform you that we use cookies and web beacons to obtain the following personal information when you visit our website: 

  1. Your browser type and operating system.
  2. The Internet pages you visit.
  3. The links you follow.
  4. The IP address.
  5. The site you visited before entering our site.


These cookies and other technologies can be disabled. To find out how to do this, please refer to your browser settings.

COMPLAINTS

If you believe that your right to protection of personal data has been harmed by any conduct of our employees or our actions or responses, you presume that in the processing of your personal data there is any violation of the provisions of the Act or its Regulations, you may file a complaint or complaint with the IFAI, for more information visit www.ifai.org.mx.

PRIVACY POLICY

The purpose of this Privacy Policy is to inform you of the manner in which your personal data, which you voluntarily provide through http://medishopstore.com/ , is obtained, used, disclosed, stored or, in general, treated. 

Users can browse the site http://medishopstore.com/ without providing personal data; however, there are certain sections within it where you can voluntarily provide data such as: name, address, date of birth, RFC, credit and equity data, email and telephone.

Some features and access on our website are reserved only for registered users. 

Personal data provided to MEDISHOP through http://medishopstore.com/ will have a legitimate, controlled and informed treatment, according to the Privacy Notice.

Each User is responsible for completing the personal data through the form provided for this purpose, so that MEDISHOP can provide Users with the most personalized experience in the use of the services offered on http://medishopstore.com/ .

MEDISHOP uses the most advanced technology available to protect the personal data provided by Users. Also, MEDISHOP, will establish administrative, technical and physical security measures to protect personal data against damage, loss, alteration, destruction, or unauthorized use, access or treatment.

Any credit information that may be requested from the User in http://medishopstore.com/ is done directly between the financial institution that issued the card and authorizes the corresponding charge and the User, therefore, MEDISHOP does not guarantee and is not responsible for the information provided for such purposes. 

In this regard, http://medishopstore.com/ may contain, for your convenience, links to other third party websites, however, MEDISHOP has not reviewed the Privacy Policies of such websites, and therefore does not warrant and is not responsible for the content of such links. 

MEDISHOP collects and processes financial information and sensitive personal data from Users. 

MEDISHOP’s data server will send data to the User’s browser to be stored on the User’s computer’s hard drive to allow us to identify the computers used by Users when accessing http://medishopstore.com/ . This process is known as the use of “cookies” or “IP addresses”. The use of “cookies” or “IP addresses” does not personally identify Users, but does identify their computers. 

The holders of personal data may at any time exercise their right of access, rectification, cancellation or opposition. Likewise, they may revoke, at any time, the consent given and necessary for the processing of their personal data, as well as limit the use or disclosure of such data, through the procedure contained in the Privacy Notice. 

MEDISHOP reserves the right to make changes to this Privacy Policy. The current Privacy Policy will be published at http://medishopstore.com/ and will indicate the date of its last revision. Your use of the http://medishopstore.com/ site is proof that you have read, understand and agree to the Privacy Policy and Privacy Notice in effect at the time of such use.